Metlife - Dental Customer Reviews

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Metlife - Dental Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
14.3
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Metlife - Dental Reviews 1 - 15 of 242

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 by celia - from 4 days ago

First class service. Read full review ›
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 by SweetBabu - from 6 days ago

It felt like my call was routed through India. I had to listen very carefully and I'm good with accents. He was difficult to understand Read full review ›
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 by Anonymous - from 9 days ago

amazing. fast. so happy. Read full review ›
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 by Anonymous - from 11 days ago

Thank you Read full review ›
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 by Anonymous - from 13 days ago

Spoke to Joseph, helped me within minutes. Great cudtomer service. Read full review ›
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 by ram - from 17 days ago

I called and they called me back 5min later. It was worth the wait. Read full review ›
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 by sally m - from 25 days ago

need a person to talk to Read full review ›
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 by Anonymous - from 1 mo ago

When you get to the point where you are supposed to enter the SSN or subscriber ID, hit Zero and # two or three times and an operator will c Read full review ›
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 by Anonymous - from 1 mo ago

got a rep right away when I just kept pressing 0, about 10 times..... Read full review ›
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 by Anonymous - from 1 mo ago

OK once I got to the right person. Read full review ›
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 by disgusted - from 1 mo ago

MetLife has the worst customer service department of any company. They are completely incompetent. This is the reason that calls remain un Read full review ›
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 by j - from 1 mo ago

don't like them poor service!!! Read full review ›
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 by A "quick" question - from 1 mo ago

Got to a human using the number then pressing 55 after entering the ID number. Wait was still very long. Then had to be put on long holds Read full review ›
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 by Anonymous - from 1 mo ago

If you follow the instructions just as they say (and pretend to be an employer instead of a provider) you can get into the hold system. I ne Read full review ›
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 by SickofMetlife - from 1 mo ago

Horrible phone tree. Very unclear instructions if you need to reach a live person. They do not want you to waste their time. Read full review ›
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