Metlife Dental: I am a dental provider who has been trying to c...
A Metlife Dental customer review by GetHuman user ~Annoyed Dental Assistant from November 23rd, 2017
Background on ~Annoyed Dental Assistant's case
GetHuman: ~Annoyed Dental Assistant - can you tell our other Metlife Dental customers when your case took place?
~Annoyed Dental Assistant: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~Annoyed Dental Assistant a list of common Metlife Dental problems)
~Annoyed Dental Assistant: "Get Insurance" was why I was trying to call.
~Annoyed Dental Assistant's review of Metlife Dental customer service
GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Annoyed Dental Assistant: I am a dental provider who has been trying to call on a claim status for the * days and no matter what number I try, even this number from google I can not speak to a live person.
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~Annoyed Dental Assistant: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Annoyed Dental Assistant: I'd give them a one out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~Annoyed Dental Assistant: For that I would say four out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~Annoyed Dental Assistant: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Annoyed Dental Assistant taken from his Metlife Dental customer service problem that occurred on November 22nd, 2017.