Metlife Dental: Everything is out sourced to India. Cheap labo...

A Metlife Dental customer review by GetHuman user ~Dental ofiice from November 24th, 2017

Background on ~Dental ofiice's case

GetHuman: ~Dental ofiice - can you tell our other Metlife Dental customers when your case took place?
~Dental ofiice: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
~Dental ofiice: I used the 800-638-5433 number I found for on the GetHuman Metlife Dental customer phone number page I was on: Metlife Dental Customer Service Phone Number
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~Dental ofiice a list of common Metlife Dental problems)
~Dental ofiice: "Make A Claim" was why I was trying to call.

~Dental ofiice's review of Metlife Dental customer service

GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dental ofiice: Everything is out sourced to India. Cheap labor!! They cant speak clear English. They are NO HELP
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~Dental ofiice: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dental ofiice: I'd give them a three out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~Dental ofiice: For that I would say two out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~Dental ofiice: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dental ofiice taken from his Metlife Dental customer service problem that occurred on November 20th, 2017.

Metlife Dental

2.61 of 5 stars | 110 reviews

~Dental ofiice's Metlife Dental Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metlife Dental, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metlife Dental in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!