Metlife Dental: Got my coverage info quickly
A Metlife Dental customer review by GetHuman user ~Billie Bob Thorton from November 27th, 2017
Background on ~Billie Bob Thorton's case
GetHuman: ~Billie Bob Thorton - can you tell our other Metlife Dental customers when your case took place?
~Billie Bob Thorton: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~Billie Bob Thorton a list of common Metlife Dental problems)
~Billie Bob Thorton: "Update account information" was why I was trying to call.
~Billie Bob Thorton's review of Metlife Dental customer service
GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Billie Bob Thorton: Got my coverage info quickly
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~Billie Bob Thorton: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Billie Bob Thorton: I'd give them a one out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~Billie Bob Thorton: For that I would say five out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~Billie Bob Thorton: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Billie Bob Thorton taken from his Metlife Dental customer service problem that occurred on November 19th, 2017.