Metro PCS: Can't send pictures
A Metro PCS customer review by GetHuman user ~tasha bolton from November 21st, 2017
Background on ~tasha bolton's case
GetHuman: ~tasha bolton - can you tell our other Metro PCS customers when your case took place?
~tasha bolton: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~tasha bolton a list of common Metro PCS problems)
~tasha bolton: "Complaint" was why I was trying to call.
~tasha bolton's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tasha bolton: Can't send pictures
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~tasha bolton: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tasha bolton: I'd give them a five out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~tasha bolton: For that I would say two out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~tasha bolton: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tasha bolton taken from his Metro PCS customer service problem that occurred on November 17th, 2017.