Metro PCS: I have been trying. To get help for **min...
A Metro PCS customer review by GetHuman user ~need my phone from November 24th, 2017
Background on ~need my phone's case
GetHuman: ~need my phone - can you tell our other Metro PCS customers when your case took place?
~need my phone: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~need my phone a list of common Metro PCS problems)
~need my phone: "Account access" was why I was trying to call.
~need my phone's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~need my phone: I have been trying. To get help for **min!!!!!!! I have A new PHONE yet I don't have SERVISE!!!!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~need my phone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~need my phone: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~need my phone: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~need my phone: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~need my phone taken from his Metro PCS customer service problem that occurred on November 21st, 2017.