Metro PCS: Good and fast
A Metro PCS customer review by GetHuman user ~emilio soto from November 24th, 2017
Background on ~emilio soto's case
GetHuman: ~emilio soto - can you tell our other Metro PCS customers when your case took place?
~emilio soto: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~emilio soto a list of common Metro PCS problems)
~emilio soto: "Technical support" was why I was trying to call.
~emilio soto's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emilio soto: Good and fast
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~emilio soto: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emilio soto: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~emilio soto: For that I would say two out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~emilio soto: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~emilio soto taken from his Metro PCS customer service problem that occurred on November 14th, 2017.