Metro PCS Customer Reviews - Page 7

HomeRead Customer ReviewsMetro PCS Customer ReviewsPage 7

Metro PCS Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
18.4
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


See how Metro PCS has done over time on our Metro PCS ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Metro PCS too - we need to keep each other informed!


Recent Metro PCS Reviews 91 - 105 of 158

Write your own review... 

 by metro pcs suck - from 1 yr ago

I never write any review, but this company make me write one. I cant get to live person to get money back for charge twice on visa. Read full review ›
Write your own review... 

 by Tim in ATL - from 1 yr ago

It shouldn't be this hard to get basic customer service. Honestly........ Read full review ›
Write your own review... 

 by miss tee - from 1 yr ago

this is the 2nd time i'm writing after typing for minutes my complaint disappear. perharps a fluke maybe any ways i was describing when i g Read full review ›
Write your own review... 

 by ROE - from 1 yr ago

EVERY month I have a problem paying online. usually takes over an hour and a half to resolve it and ONLY if you call and select 'new servic Read full review ›
Write your own review... 

 by Anonymous - from 1 yr ago

crap; couldn't get to a person Read full review ›
Write your own review... 

 by Nini - from 1 yr ago

Chat tech Jessica gave me link to click on that had nothing to do with my problem of not being able to process my order for a new phone. Onc Read full review ›
Write your own review... 

 by scottst - from 1 yr ago

Metro PCS has its quirks, but is great overall and the price is right. This tip has been good for many years, and it's a good one! Read full review ›
Write your own review... 

 by Disapointed - from 1 yr ago

The customer service is the worst. I bought a phone online and did not worked. I returned over a month ago and I have not received my refund Read full review ›
Write your own review... 

 by NYC Mobile - from 1 yr ago

This company starts unfair business from the beginning when you sign up. Look closely to what you sign FOR. Their terms and conditions are v Read full review ›
Write your own review... 

 by Shevi - from 1 yr ago

Its been over two weeks of hell for me til I called this #...problem solved!!!! Read full review ›
Write your own review... 

 by KILMAINE - from 1 yr ago

Unable to resolve issues/No response from contact email/Credit card charged/order cancelled/Charges exceed $300.00 and no response and no on Read full review ›
Write your own review... 

 by priscilaofphila - from 1 yr ago

The IVR prompt is over and over. Their return policies are not posted on the store but it is posted on their receipts after you pay. For e Read full review ›
Write your own review... 

 by Anonymous - from 1 yr ago

Everbody USE THIS NUMBER, IMMEDIATE ANSWER AND GREAT HELP Read full review ›
Write your own review... 

 by MediaDragon - from 1 yr ago

Wow! What a great tip. I haven't received my phone yet or a tracking number so was trying to trace. Will have to call back, but at least I w Read full review ›
Write your own review... 

 by jonah - from 1 yr ago

there's a on option on the IVR "something else" select it like a couple of times and you'll be able to talk with an agent Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Metro PCS information besides reviews

Most commonly sought information by Metro PCS customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile