Microsoft Office: so bad
A Microsoft Office customer review by GetHuman user ~dick digger 420 from November 24th, 2017
Background on ~dick digger 420's case
GetHuman: ~dick digger 420 - can you tell our other Microsoft Office customers when your case took place?
~dick digger 420: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Microsoft Office, and if so, how?
GetHuman: And which of these common Microsoft Office customer issues best describes the reason you wanted to talk to them?
(Shows ~dick digger 420 a list of common Microsoft Office problems)
~dick digger 420: "Make a purchase" was why I was trying to call.
~dick digger 420's review of Microsoft Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dick digger 420: so bad
GetHuman: Let's quantify your experience contacting Microsoft Office. On a scale of 1 to 5, how easy is it go get help on a Microsoft Office problem?
~dick digger 420: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dick digger 420: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft Office's ability to quickly and effectively address your problem?
~dick digger 420: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft Office customers?
~dick digger 420: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dick digger 420 taken from his Microsoft Office customer service problem that occurred on November 17th, 2017.