Microsoft Product Support Customer Reviews

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Microsoft Product Support Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
5.7
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


See how Microsoft Product Support has done over time on our Microsoft Product Support ratings page.
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Recent Microsoft Product Support Reviews 1 - 14 of 14

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 by Ari - from 6 days ago

I love Microsoft, but I hate their support so much. Its possibly the worst customer support on the planet. Read full review ›
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 by arachne8 - from 1 mo ago

The robot answering service told me the offices were closed and asked me to call back later. I tried it twice, once when I asked for technic Read full review ›
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 by Exasperated - from 3 mos ago

I called to get information related to what version of Office for the Mac to buy. The representative was rude; when I asked to speak to her Read full review ›
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 by de - from 4 mos ago

i got a run around and no solution to the problem Read full review ›
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 by Julia - from 6 mos ago

Thank you so much for providing this number! I spent 3 hrs on the Microsoft website trying to find the number and resolve my issue. It took Read full review ›
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 by twinspapa - from 10 mos ago

on and off phone in 4 minutes and 43 seconds with questions answered Read full review ›
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 by Fritz - from 1 yr ago

Why can't they get someone who speaks understandable English? Read full review ›
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 by Anonymous - from 1 yr ago

been disconnected today once already. I have contacted them by e-mail 3 times and have never been contacted by them at all. Twice talked t Read full review ›
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 by GERALD - from 1 yr ago

still waiting but phone is silent Read full review ›
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 by fourns11fl - from 1 yr ago

Sent me to a website that wasn't helpful & a phone # that said they couldn't help 'Free Hotmail' & to go back to the website. Read full review ›
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 by Anonymous - from 1 yr ago

got thru quickly and got help right away! Read full review ›
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 by Jess - from 1 yr ago

Was cut off twice (so far). Agent sounds foreign; a little hard to understand and there is definitely a gap in understanding due to English Read full review ›
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 by Anonymous - from 2 yrs ago

Not bad. Corrected the problem with no problems noted. Nice job. Read full review ›
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 by Anonymous - from 2 yrs ago

not bad actually. expected a lot worse. Read full review ›
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 by Anonymous - from 2 yrs ago

works great, Read full review ›
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