Microsoft Store: Arabs can't speak English.
A Microsoft Store customer review by GetHuman user GetHuman-307352 from November 19th, 2017
Background on GetHuman-307352's case
GetHuman: GetHuman-307352 - can you tell our other Microsoft Store customers when your case took place?
GetHuman-307352: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Microsoft Store, and if so, how?
GetHuman: And which of these common Microsoft Store customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-307352 a list of common Microsoft Store problems)
GetHuman-307352: "Cancel order" was why I was trying to call.
GetHuman-307352's review of Microsoft Store customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft Store customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-307352: Arabs can't speak English.
GetHuman: Let's quantify your experience contacting Microsoft Store. On a scale of 1 to 5, how easy is it go get help on a Microsoft Store problem?
GetHuman-307352: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-307352: I'd give them a three out of five on communication.
GetHuman: And what about Microsoft Store's ability to quickly and effectively address your problem?
GetHuman-307352: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft Store customers?
GetHuman-307352: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft Store to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-307352 taken from his Microsoft Store customer service problem that occurred on November 17th, 2017.