Microsoft - Tech Support Customer Reviews

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Microsoft - Tech Support Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
18.3
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Microsoft - Tech Support Reviews 1 - 15 of 336

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 by Dee Owens - from 2 days ago

I got connected with another country and wanted me to pay them money. I have 24 month support. They were rude and hung up on me. I need my Read full review ›
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 by Anonymous - from 3 days ago

Hard to understand representative was put through a run around just to,find out I need to,contact a chat support website. ******** Read full review ›
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 by PeterSin - from 14 days ago

Used on line customer support... speaking to a tech via keyboard.... problem.. brand new out of the box PC would not update.... tech ran dia Read full review ›
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 by rakesh - from 16 days ago

Worst customer service which I never expected from such a big company.My Service request number is SRX1292477027ID which is raised 7 days ba Read full review ›
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 by Anonymous - from 16 days ago

Helped me to understand what the problem was and how to solve it. Read full review ›
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 by Edward - from 19 days ago

I waited for 25 minutes to get a hold on a real representative. When I finally got someone to talk to I could not even understand their thic Read full review ›
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 by Cpanomore - from 22 days ago

You gave me password help but it did not work Read full review ›
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 by Kushbird - from 27 days ago

Got instant help, fast connected via LogMeIn Rescue and the problem was solved in around half an hour. Read full review ›
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 by Brian s. - from 29 days ago

saying "representative" was not recognized and didn't offer the call-back option when I listened to all the prompts Read full review ›
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 by jlanning - from 29 days ago

Would not let me talk to a human and went to auto busy after it went to outlook Read full review ›
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 by mbear - from 30 days ago

Rep was friendly. Had to change my security info to access my email. She assisted with updating this information. I'll see if the results we Read full review ›
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 by ryguy - from 1 mo ago

the person i speaked to was amazing very helpful and told me what a word meant when i did not know what it meant very nice Read full review ›
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 by Anonymous - from 1 mo ago

very pushy tried to make me purchase a plan just to get help Read full review ›
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 by anonymous - from 1 mo ago

i have issues in updating my windows 8.1 to windows 10 and the chat support just told that UNFORTUNATELY THERE IS NO TECHNICAL SUPPORT FOR W Read full review ›
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 by Anonymous - from 1 mo ago

I have had problems with Microsoft in the past but this last Wednesday night takes the cake. I started with a simple question and ended up Read full review ›
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