Miniinthebox.com: Total scam. I ordered items ********. It is now...

A Miniinthebox.com customer review by GetHuman user ~Pissed off in the USA from November 19th, 2017

Background on ~Pissed off in the USA's case

GetHuman: ~Pissed off in the USA - can you tell our other Miniinthebox.com customers when your case took place?
~Pissed off in the USA: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Miniinthebox.com, and if so, how?
~Pissed off in the USA: I used a help page I found on the GetHuman Miniinthebox.com customer service contact info page: Contact Miniinthebox.com Customer Service
GetHuman: And which of these common Miniinthebox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off in the USA a list of common Miniinthebox.com problems)
~Pissed off in the USA: "Overcharge/Strange charge" was why I was trying to contact.

~Pissed off in the USA's review of Miniinthebox.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Miniinthebox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off in the USA: Total scam. I ordered items ********. It is now ******* still haven't received them but my credit card was charged!!!!!!!
GetHuman: Let's quantify your experience contacting Miniinthebox.com. On a scale of 1 to 5, how easy is it go get help on a Miniinthebox.com problem?
~Pissed off in the USA: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off in the USA: I'd give them a one out of five on communication.
GetHuman: And what about Miniinthebox.com's ability to quickly and effectively address your problem?
~Pissed off in the USA: For that I would say four out of five.
GetHuman: And finally- any advice for other Miniinthebox.com customers?
~Pissed off in the USA: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Miniinthebox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off in the USA taken from his Miniinthebox.com customer service problem that occurred on November 15th, 2017.

Miniinthebox.com

1.44 of 5 stars | 94 reviews

~Pissed off in the USA's Miniinthebox.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Miniinthebox.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Miniinthebox.com in any way.

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