Miniinthebox.com: I have ordered a few items from them and I wait...
A Miniinthebox.com customer review by GetHuman user ~Carmen Johnson from November 21st, 2017
Background on ~Carmen Johnson's case
GetHuman: ~Carmen Johnson - can you tell our other Miniinthebox.com customers when your case took place?
~Carmen Johnson: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Miniinthebox.com, and if so, how?
GetHuman: And which of these common Miniinthebox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Carmen Johnson a list of common Miniinthebox.com problems)
~Carmen Johnson: "Make a purchase" was why I was trying to contact.
~Carmen Johnson's review of Miniinthebox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Miniinthebox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carmen Johnson: I have ordered a few items from them and I waited over * weeks for my package.I never got a confirmation number from them.My package that I have received is the wrong sizes and I need to exchange them.I have been trying to get in contact with them since I received my package.I am really upset cause I spent a lot of money for my items and I can't get no response.I am now still waiting on a package that they sent separate.Please help me out before I take another route.They don't ever have to worry about me ordering anything from them again and what kind of company don't have a phone number or chat service.
GetHuman: Let's quantify your experience contacting Miniinthebox.com. On a scale of 1 to 5, how easy is it go get help on a Miniinthebox.com problem?
~Carmen Johnson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carmen Johnson: I'd give them a one out of five on communication.
GetHuman: And what about Miniinthebox.com's ability to quickly and effectively address your problem?
~Carmen Johnson: For that I would say three out of five.
GetHuman: And finally- any advice for other Miniinthebox.com customers?
~Carmen Johnson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Miniinthebox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carmen Johnson taken from his Miniinthebox.com customer service problem that occurred on November 17th, 2017.