Minneapolis Star Tribune: NO PAPER AGAIN TODAY! Today they said would red...
A Minneapolis Star Tribune customer review by GetHuman user ~star from November 26th, 2017
Background on ~star's case
GetHuman: ~star - can you tell our other Minneapolis Star Tribune customers when your case took place?
~star: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Minneapolis Star Tribune, and if so, how?
GetHuman: And which of these common Minneapolis Star Tribune customer issues best describes the reason you wanted to talk to them?
(Shows ~star a list of common Minneapolis Star Tribune problems)
~star: "Cancel subscription" was why I was trying to call.
~star's review of Minneapolis Star Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's Minneapolis Star Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~star: NO PAPER AGAIN TODAY! Today they said would redeliver. Often I am told "too late" for redelivery. Even with supposed redelivery, the paper does not come. Usually paper THROWN against building instead of delivery to door. I would suggest PEOPLE CALL THE NEW OWNERS OFFICE GLEN TAYLOR IN MANKATO.I enough of us call, maybe delivery issues will change. Currently, I am the only person in my building still paying for a paper. All others have stopped secondary to similar delivery issues.
GetHuman: Let's quantify your experience contacting Minneapolis Star Tribune. On a scale of 1 to 5, how easy is it go get help on a Minneapolis Star Tribune problem?
~star: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~star: I'd give them a one out of five on communication.
GetHuman: And what about Minneapolis Star Tribune's ability to quickly and effectively address your problem?
~star: For that I would say one out of five.
GetHuman: And finally- any advice for other Minneapolis Star Tribune customers?
~star: Call them early in the day or late. Don't forget any personal or account information you might need for Minneapolis Star Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~star taken from his Minneapolis Star Tribune customer service problem that occurred on November 17th, 2017.