Mississippi Power: thank you all for your kindness and understanding.
A Mississippi Power customer review by GetHuman user ~dljt from November 22nd, 2017
Background on ~dljt's case
GetHuman: ~dljt - can you tell our other Mississippi Power customers when your case took place?
~dljt: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Mississippi Power, and if so, how?
GetHuman: And which of these common Mississippi Power customer issues best describes the reason you wanted to talk to them?
(Shows ~dljt a list of common Mississippi Power problems)
~dljt: "Meter reading" was why I was trying to call.
~dljt's review of Mississippi Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Mississippi Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dljt: thank you all for your kindness and understanding.
GetHuman: Let's quantify your experience contacting Mississippi Power. On a scale of 1 to 5, how easy is it go get help on a Mississippi Power problem?
~dljt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dljt: I'd give them a five out of five on communication.
GetHuman: And what about Mississippi Power's ability to quickly and effectively address your problem?
~dljt: For that I would say two out of five.
GetHuman: And finally- any advice for other Mississippi Power customers?
~dljt: Call them early in the day or late. Don't forget any personal or account information you might need for Mississippi Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dljt taken from his Mississippi Power customer service problem that occurred on November 16th, 2017.
Mississippi Power
3.75 of 5 stars | 3 reviews
~dljt's Mississippi Power Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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