MobStub: I still don't know where my order is and will n...
A MobStub customer review by GetHuman user ~Bobbie Napier from November 21st, 2017
Background on ~Bobbie Napier's case
GetHuman: ~Bobbie Napier - can you tell our other MobStub customers when your case took place?
~Bobbie Napier: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobbie Napier a list of common MobStub problems)
~Bobbie Napier: "Service problem" was why I was trying to contact.
~Bobbie Napier's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobbie Napier: I still don't know where my order is and will not order from this place again. I am very disappointed in the service your company has not given or even tried to call to help me.
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~Bobbie Napier: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobbie Napier: I'd give them a two out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~Bobbie Napier: For that I would say one out of five.
GetHuman: And finally- any advice for other MobStub customers?
~Bobbie Napier: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobbie Napier taken from his MobStub customer service problem that occurred on November 17th, 2017.