MobStub: Same as so many, totally scammed!

A MobStub customer review by GetHuman user ~jen kron from November 25th, 2017

Background on ~jen kron's case

GetHuman: ~jen kron - can you tell our other MobStub customers when your case took place?
~jen kron: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to MobStub, and if so, how?
~jen kron: I used a help page I found on the GetHuman MobStub customer service contact info page: Contact MobStub Customer Service
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~jen kron a list of common MobStub problems)
~jen kron: "Cancel Order" was why I was trying to contact.

~jen kron's review of MobStub customer service

GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jen kron: Same as so many, totally scammed!
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~jen kron: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jen kron: I'd give them a one out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~jen kron: For that I would say four out of five.
GetHuman: And finally- any advice for other MobStub customers?
~jen kron: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jen kron taken from his MobStub customer service problem that occurred on November 16th, 2017.

MobStub

1.42 of 5 stars | 148 reviews

~jen kron's MobStub Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MobStub, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MobStub in any way.

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