MobStub: iam trying to inquire about my order , been aro...

A MobStub customer review by GetHuman user ~kenneth snyder from November 27th, 2017

Background on ~kenneth snyder's case

GetHuman: ~kenneth snyder - can you tell our other MobStub customers when your case took place?
~kenneth snyder: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to MobStub, and if so, how?
~kenneth snyder: I used a help page I found on the GetHuman MobStub customer service contact info page: Contact MobStub Customer Service
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~kenneth snyder a list of common MobStub problems)
~kenneth snyder: "Returns" was why I was trying to contact.

~kenneth snyder's review of MobStub customer service

GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kenneth snyder: iam trying to inquire about my order , been around a month , havent recieved my order as of *-**-**
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~kenneth snyder: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kenneth snyder: I'd give them a three out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~kenneth snyder: For that I would say four out of five.
GetHuman: And finally- any advice for other MobStub customers?
~kenneth snyder: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kenneth snyder taken from his MobStub customer service problem that occurred on November 18th, 2017.

MobStub

1.42 of 5 stars | 148 reviews

~kenneth snyder's MobStub Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MobStub, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MobStub in any way.

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