Monarch Airlines Customer Reviews

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Monarch Airlines Ratings Summary

SUPPORT QUALITY
1.5
OUT OF 5
COMMUNICATION
1.7
OUT OF 5
RESPONSIVENESS
45.2
MINUTES - AVERAGE
OVERALL RATING
1.7
OUT OF 5


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Recent Monarch Airlines Reviews 1 - 15 of 17

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 by francis - from 1 yr ago

tried to book refused my card so did not bother money taken out of my account trying to resolve matter i wll let you know Read full review ›
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 by twanny - from 1 yr ago

Gives 3 options or WAIT. The WAIT does nothing but hold you for couple of minutes and then drops the line on you. Spent over £3 today on th Read full review ›
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 by Anonymous - from 1 yr ago

immediate response. very helpful. Read full review ›
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 by Rina P - from 1 yr ago

they did'nt answer so I hung up! 'Horrible' is not the word for it! I won't use the various words that decribe Monarch and the lack of Custo Read full review ›
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 by Anonymous - from 1 yr ago

booked a holiday by phone got email confirmation, no surname on only christian name been trying to contact them by email no reply phoned 6 Read full review ›
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 by Anonymous - from 1 yr ago

hung up Read full review ›
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 by Malaga - from 1 yr ago

Phone never answered in 5 days. No information whatsoever from Monarch, No customer care or interest. Read full review ›
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 by Anonymous - from 1 yr ago

I queued and listened to messages for ages and after 23 minutes was cut off. I tried several times later in the day and gave up after 15 mi Read full review ›
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 by Anonymous - from 2 yrs ago

No answer Read full review ›
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 by Fed up - from 2 yrs ago

Have been abandoned by Monarch in the Canaries after return flight was cancelled. Was given 15 different phone numbers to try to contact the Read full review ›
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 by Anonymous - from 2 yrs ago

Don't waste 10p a minute by even trying to ring. I don't think the phone has ever been answered. It's just there to make a bit of cash. Read full review ›
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 by Anonymous - from 2 yrs ago

Wont answer the phone after a week on trying wont help us at the airport terrible terrible terrible Read full review ›
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 by Abandoned - from 2 yrs ago

5 days stranded abroad and still cant contact them. No one to even represent them at airport. Booked flight home with Ryan Air rather than Read full review ›
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 by cr%pmonarch - from 2 yrs ago

Have been trying to get in touch with monarch for updates on my canceled flights and to re-book but i get an automated message and then the Read full review ›
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 by mikejay - from 2 yrs ago

Just seem to be unable to contact their customers Read full review ›
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