Moneygram: hello i have problem with my trassaction,i dont...
A Moneygram customer review by GetHuman user ~Robert Flores from November 22nd, 2017
Background on ~Robert Flores's case
GetHuman: ~Robert Flores - can you tell our other Moneygram customers when your case took place?
~Robert Flores: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Moneygram, and if so, how?
GetHuman: And which of these common Moneygram customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert Flores a list of common Moneygram problems)
~Robert Flores: "Trouble Sending a Payment" was why I was trying to call.
~Robert Flores's review of Moneygram customer service
GetHuman: So how would you sum up your experience for GetHuman's Moneygram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert Flores: hello i have problem with my trassaction,i dont know what is going on
GetHuman: Let's quantify your experience contacting Moneygram. On a scale of 1 to 5, how easy is it go get help on a Moneygram problem?
~Robert Flores: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert Flores: I'd give them a four out of five on communication.
GetHuman: And what about Moneygram's ability to quickly and effectively address your problem?
~Robert Flores: For that I would say five out of five.
GetHuman: And finally- any advice for other Moneygram customers?
~Robert Flores: Call them early in the day or late. Don't forget any personal or account information you might need for Moneygram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert Flores taken from his Moneygram customer service problem that occurred on November 16th, 2017.