Moneygram: too nuch time to get my statments, so simple an...

A Moneygram customer review by GetHuman user ~alfonso nole from November 26th, 2017

Background on ~alfonso nole's case

GetHuman: ~alfonso nole - can you tell our other Moneygram customers when your case took place?
~alfonso nole: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Moneygram, and if so, how?
~alfonso nole: I used the 800-666-3947 number I found for on the GetHuman Moneygram customer phone number page I was on: Moneygram Customer Service Phone Number
GetHuman: And which of these common Moneygram customer issues best describes the reason you wanted to talk to them?
(Shows ~alfonso nole a list of common Moneygram problems)
~alfonso nole: "Missing Transfer" was why I was trying to call.

~alfonso nole's review of Moneygram customer service

GetHuman: So how would you sum up your experience for GetHuman's Moneygram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alfonso nole: too nuch time to get my statments, so simple and i paid *o dollars x this???
GetHuman: Let's quantify your experience contacting Moneygram. On a scale of 1 to 5, how easy is it go get help on a Moneygram problem?
~alfonso nole: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alfonso nole: I'd give them a one out of five on communication.
GetHuman: And what about Moneygram's ability to quickly and effectively address your problem?
~alfonso nole: For that I would say four out of five.
GetHuman: And finally- any advice for other Moneygram customers?
~alfonso nole: Call them early in the day or late. Don't forget any personal or account information you might need for Moneygram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alfonso nole taken from his Moneygram customer service problem that occurred on November 16th, 2017.

Moneygram

1.58 of 5 stars | 198 reviews

~alfonso nole's Moneygram Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Moneygram, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Moneygram in any way.

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