Monster Energy Drink: Great sent me a new box of monster!
A Monster Energy Drink customer review by GetHuman user ~Tylerc from November 26th, 2017
Background on ~Tylerc's case
GetHuman: ~Tylerc - can you tell our other Monster Energy Drink customers when your case took place?
~Tylerc: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Monster Energy Drink, and if so, how?
GetHuman: And which of these common Monster Energy Drink customer issues best describes the reason you wanted to talk to them?
(Shows ~Tylerc a list of common Monster Energy Drink problems)
~Tylerc: "Complaint" was why I was trying to call.
~Tylerc's review of Monster Energy Drink customer service
GetHuman: So how would you sum up your experience for GetHuman's Monster Energy Drink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tylerc: Great sent me a new box of monster!
GetHuman: Let's quantify your experience contacting Monster Energy Drink. On a scale of 1 to 5, how easy is it go get help on a Monster Energy Drink problem?
~Tylerc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tylerc: I'd give them a five out of five on communication.
GetHuman: And what about Monster Energy Drink's ability to quickly and effectively address your problem?
~Tylerc: For that I would say five out of five.
GetHuman: And finally- any advice for other Monster Energy Drink customers?
~Tylerc: Call them early in the day or late. Don't forget any personal or account information you might need for Monster Energy Drink to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tylerc taken from his Monster Energy Drink customer service problem that occurred on November 17th, 2017.