Murad.com: terrible company* terrible service
A Murad.com customer review by GetHuman user GetHuman-128323 from November 18th, 2017
Background on GetHuman-128323's case
GetHuman: GetHuman-128323 - can you tell our other Murad.com customers when your case took place?
GetHuman-128323: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Murad.com, and if so, how?
GetHuman: And which of these common Murad.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-128323 a list of common Murad.com problems)
GetHuman-128323: "Complaint" was why I was trying to call.
GetHuman-128323's review of Murad.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Murad.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-128323: terrible company* terrible service
GetHuman: Let's quantify your experience contacting Murad.com. On a scale of 1 to 5, how easy is it go get help on a Murad.com problem?
GetHuman-128323: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-128323: I'd give them a one out of five on communication.
GetHuman: And what about Murad.com's ability to quickly and effectively address your problem?
GetHuman-128323: For that I would say three out of five.
GetHuman: And finally- any advice for other Murad.com customers?
GetHuman-128323: Call them early in the day or late. Don't forget any personal or account information you might need for Murad.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-128323 taken from his Murad.com customer service problem that occurred on November 12th, 2017.