Mutual of Omaha: Even thought I had no policy number they were v...
A Mutual of Omaha customer review by GetHuman user ~Garden Gal from November 22nd, 2017
Background on ~Garden Gal's case
GetHuman: ~Garden Gal - can you tell our other Mutual of Omaha customers when your case took place?
~Garden Gal: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Mutual of Omaha, and if so, how?
GetHuman: And which of these common Mutual of Omaha customer issues best describes the reason you wanted to talk to them?
(Shows ~Garden Gal a list of common Mutual of Omaha problems)
~Garden Gal: "Question" was why I was trying to call.
~Garden Gal's review of Mutual of Omaha customer service
GetHuman: So how would you sum up your experience for GetHuman's Mutual of Omaha customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Garden Gal: Even thought I had no policy number they were very helpful and resolved the issue quickly.
GetHuman: Let's quantify your experience contacting Mutual of Omaha. On a scale of 1 to 5, how easy is it go get help on a Mutual of Omaha problem?
~Garden Gal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Garden Gal: I'd give them a one out of five on communication.
GetHuman: And what about Mutual of Omaha's ability to quickly and effectively address your problem?
~Garden Gal: For that I would say five out of five.
GetHuman: And finally- any advice for other Mutual of Omaha customers?
~Garden Gal: Call them early in the day or late. Don't forget any personal or account information you might need for Mutual of Omaha to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Garden Gal taken from his Mutual of Omaha customer service problem that occurred on November 15th, 2017.