NASA.gov: como que nunca contestan sabiendo que voy ha de...
A NASA.gov customer review by GetHuman user ~diego fernando bravo garsia from November 22nd, 2017
Background on ~diego fernando bravo garsia's case
GetHuman: ~diego fernando bravo garsia - can you tell our other NASA.gov customers when your case took place?
~diego fernando bravo garsia: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to NASA.gov, and if so, how?
GetHuman: And which of these common NASA.gov customer issues best describes the reason you wanted to talk to them?
(Shows ~diego fernando bravo garsia a list of common NASA.gov problems)
~diego fernando bravo garsia: "Complaint" was why I was trying to call.
~diego fernando bravo garsia's review of NASA.gov customer service
GetHuman: So how would you sum up your experience for GetHuman's NASA.gov customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~diego fernando bravo garsia: como que nunca contestan sabiendo que voy ha decir una cosa importante
GetHuman: Let's quantify your experience contacting NASA.gov. On a scale of 1 to 5, how easy is it go get help on a NASA.gov problem?
~diego fernando bravo garsia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~diego fernando bravo garsia: I'd give them a two out of five on communication.
GetHuman: And what about NASA.gov's ability to quickly and effectively address your problem?
~diego fernando bravo garsia: For that I would say five out of five.
GetHuman: And finally- any advice for other NASA.gov customers?
~diego fernando bravo garsia: Call them early in the day or late. Don't forget any personal or account information you might need for NASA.gov to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~diego fernando bravo garsia taken from his NASA.gov customer service problem that occurred on November 18th, 2017.
NASA.gov
3.00 of 5 stars | 1 reviews
~diego fernando bravo garsia's NASA.gov Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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