NET 10 Customer Reviews

HomeRead Customer ReviewsNET 10 Customer Reviews

NET 10 Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
19.2
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


See how NET 10 has done over time on our NET 10 ratings page.
Don't forget to weigh in
Add your review
Make sure you rate NET 10 too - we need to keep each other informed!


Recent NET 10 Reviews 1 - 15 of 735

Write your own review... 

 by Fuentes - from 6 days ago

Facebook was a great tool to get ahold of customer service. Go to their FB page, post a note, they'll post a link for a chat with a rep. Read full review ›
Write your own review... 

 by Anonymous - from 6 days ago

I could never talk to anyone either. They urgently need a straw... because they SUCK! Read full review ›
Write your own review... 

 by azrose - from 6 days ago

Upgraded my monthly plan. Female service rep. knew what she was doing and it only took a couple of minutes. Read full review ›
Write your own review... 

 by yourscreenname - from 6 days ago

Needed simply to get my phone display to show the correct expiration date and minutes available. Could not do it. Needed to give me a code Read full review ›
Write your own review... 

 by hdhehejj871 - from 9 days ago

I just wanna add some money to my sisters phone, id prefer to talk to a person not the fucken automated guy who cant help. I am not a straig Read full review ›
Write your own review... 

 by Anonymous - from 10 days ago

I personally love net10 phones but they keep getting worse. Read full review ›
Write your own review... 

 by AJA - from 10 days ago

I have used Net10 for at least 2 years. It is a good service as long as you have no problems. When customer service gets involved, things be Read full review ›
Write your own review... 

 by peanut - from 14 days ago

sometimes when I call home, it shows my real number & other times it shows the last 4 digits wrong & says my phone is disconnected.If there Read full review ›
Write your own review... 

 by Wilma - from 16 days ago

transfered my num. ber to my older net ten phone. This process worked fine. I started using my older phone right away. When I put in my pin Read full review ›
Write your own review... 

 by Bones - from 16 days ago

this sucks....supposed to take 15 min....its been an hour....still isnt working...and your on hold music is stupid Read full review ›
Write your own review... 

 by Mbear - from 20 days ago

Good got resolved fast Read full review ›
Write your own review... 

 by Gradgal - from 27 days ago

After chatting, the issue remained unresolved. Apparently, the agent was unable to locate the bonus minutes promotion to which I referring. Read full review ›
Write your own review... 

 by maybeuser - from 29 days ago

barely had the english accent mastered needs to go back to school did not understand my questions and i could hardly understand the answe Read full review ›
Write your own review... 

 by Anonymous - from 29 days ago

Same thing, keep getting the same recording, they are "processing". Cannot talk to a real person. Net10 does not respond to my emails. Ser Read full review ›
Write your own review... 

 by None - from 1 mo ago

Over ten years, and thousands of dollars customer, and now all of a sudden both phones lose complete signal during any peak hours, then retu Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful NET 10 information besides reviews

Most commonly sought information by NET 10 customers looking for reviews