NET 10 Customer Reviews

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NET 10 Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
19.5
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent NET 10 Reviews 1 - 15 of 595

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 by candle37 - from 1 day ago

Issel was perfect, English is excellent and her understanding and of ther situation was perfect. Read full review ›
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 by MadKatFever - from 11 days ago

They made a billing error and processed the payment one day earlier than my due date. Took forever to find a way to speak to a person. No Read full review ›
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 by janis - from 16 days ago

they don't have any choices that I need for customer service when they finally do answer the phone, then they hung up! grrrrr Read full review ›
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 by cocoallala - from 17 days ago

told the guy i needed directions on getting my number "unrestricted" told me to turn off phone and then back on an call someone ,, i did ,, Read full review ›
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 by Anonymous - from 17 days ago

THEY WILL STILL YOUR MONEY PHONE NUMBER AND HAVE NO ANSWERS,DONT WASTE YOUR MONEY Read full review ›
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 by Angry - from 20 days ago

Could NOT get a live person no matter what I tried. Read full review ›
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 by TerlinguaDragon - from 27 days ago

Technician wasn't able to help, passed me to supervisor who passed me to billing. Wait time total about 10 minutes, I had to repeat phone n Read full review ›
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 by FEDUP - from 30 days ago

HORRIBLE!!!!!! 2.5 hrs of my life to reg sim card which didn't take--lost 4 days service when I called again 1 hr left on hold office #for Read full review ›
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 by Anonymous - from 30 days ago

I was on the phone for a hour, only to find out that the can't solve the problem cause of my zip code, which is one town over!!!! So they ha Read full review ›
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 by Anonymous - from 1 mo ago

need better directions Read full review ›
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 by Anonymous - from 1 mo ago

I had to call this number twice in the last couple of weeks and both times the representative was able to help me with my issue. Read full review ›
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 by lovenoah - from 1 mo ago

I live in ohio but im on vacation in florida an my web or play list in not working Read full review ›
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 by JC - from 1 mo ago

may I know your name...may I know your number? would it be ok to place you on hold for 4 - 9 minutes?...after 9 mins..I just want to tell y Read full review ›
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 by ron - from 1 mo ago

no answer on chat agent request Read full review ›
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 by last chance - from 1 mo ago

they were unable to activate my phone after over an hour unbelievable Read full review ›
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