NET 10: I ask to speak to someone they gave me a record...
A NET 10 customer review by GetHuman user ~Sandra Davis from November 21st, 2017
Background on ~Sandra Davis's case
GetHuman: ~Sandra Davis - can you tell our other NET 10 customers when your case took place?
~Sandra Davis: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandra Davis a list of common NET 10 problems)
~Sandra Davis: "Technical support" was why I was trying to call.
~Sandra Davis's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandra Davis: I ask to speak to someone they gave me a recorder poor service
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~Sandra Davis: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandra Davis: I'd give them a two out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~Sandra Davis: For that I would say five out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~Sandra Davis: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandra Davis taken from his NET 10 customer service problem that occurred on November 16th, 2017.