NET 10: Net ** will RIP YOU OFF! they carged $** to my...

A NET 10 customer review by GetHuman user ~RIPPED OFF BY NET 10 from November 26th, 2017

Background on ~RIPPED OFF BY NET 10's case

GetHuman: ~RIPPED OFF BY NET 10 - can you tell our other NET 10 customers when your case took place?
~RIPPED OFF BY NET 10: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to NET 10, and if so, how?
~RIPPED OFF BY NET 10: I used the 877-836-2368 number I found for on the GetHuman NET 10 customer phone number page I was on: NET 10 Customer Service Phone Number
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~RIPPED OFF BY NET 10 a list of common NET 10 problems)
~RIPPED OFF BY NET 10: "Technical support" was why I was trying to call.

~RIPPED OFF BY NET 10's review of NET 10 customer service

GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RIPPED OFF BY NET 10: Net ** will RIP YOU OFF! they carged $** to my card for a sim card that doesn't work. They refuse to refund. The service is TERRIBLE. I WIL BE POSTING MY EXPERIENCE ON EVERY SINGLE SOCOSL NETWORK and telling everyone about this rip off "company" .
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~RIPPED OFF BY NET 10: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RIPPED OFF BY NET 10: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~RIPPED OFF BY NET 10: For that I would say four out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~RIPPED OFF BY NET 10: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~RIPPED OFF BY NET 10 taken from his NET 10 customer service problem that occurred on November 24th, 2017.

NET 10

2.33 of 5 stars | 274 reviews

~RIPPED OFF BY NET 10's NET 10 Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NET 10, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NET 10 in any way.

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