NJ Unemployment: Phone number doesn't work at all

A NJ Unemployment customer review by GetHuman user ~Jason Alatorre from November 20th, 2017

Background on ~Jason Alatorre's case

GetHuman: ~Jason Alatorre - can you tell our other NJ Unemployment customers when your case took place?
~Jason Alatorre: Yes. It was late at night, on November 13th.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
~Jason Alatorre: I used the 609-292-0695 number I found for on the GetHuman NJ Unemployment customer phone number page I was on: NJ Unemployment Customer Service Phone Number
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Jason Alatorre a list of common NJ Unemployment problems)
~Jason Alatorre: "Missed payments" was why I was trying to call.

~Jason Alatorre's review of NJ Unemployment customer service

GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jason Alatorre: Phone number doesn't work at all
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
~Jason Alatorre: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jason Alatorre: I'd give them a five out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
~Jason Alatorre: For that I would say five out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
~Jason Alatorre: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jason Alatorre taken from his NJ Unemployment customer service problem that occurred on November 13th, 2017.

NJ Unemployment

3.17 of 5 stars | 143 reviews

~Jason Alatorre's NJ Unemployment Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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