NVIDIA: I am able to speak technician without waiting.
A NVIDIA customer review by GetHuman user ~abdul Mujeeb from November 23rd, 2017
Background on ~abdul Mujeeb's case
GetHuman: ~abdul Mujeeb - can you tell our other NVIDIA customers when your case took place?
~abdul Mujeeb: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to NVIDIA, and if so, how?
GetHuman: And which of these common NVIDIA customer issues best describes the reason you wanted to talk to them?
(Shows ~abdul Mujeeb a list of common NVIDIA problems)
~abdul Mujeeb: "Warranty claim" was why I was trying to call.
~abdul Mujeeb's review of NVIDIA customer service
GetHuman: So how would you sum up your experience for GetHuman's NVIDIA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~abdul Mujeeb: I am able to speak technician without waiting.
GetHuman: Let's quantify your experience contacting NVIDIA. On a scale of 1 to 5, how easy is it go get help on a NVIDIA problem?
~abdul Mujeeb: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~abdul Mujeeb: I'd give them a five out of five on communication.
GetHuman: And what about NVIDIA's ability to quickly and effectively address your problem?
~abdul Mujeeb: For that I would say four out of five.
GetHuman: And finally- any advice for other NVIDIA customers?
~abdul Mujeeb: Call them early in the day or late. Don't forget any personal or account information you might need for NVIDIA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~abdul Mujeeb taken from his NVIDIA customer service problem that occurred on November 16th, 2017.