NVIDIA: very fast service...a pleasure

A NVIDIA customer review by GetHuman user ~Joe L from November 11th, 2017

Background on ~Joe L's case

GetHuman: ~Joe L - can you tell our other NVIDIA customers when your case took place?
~Joe L: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to NVIDIA, and if so, how?
~Joe L: I used the 408-486-2000 number I found for on the GetHuman NVIDIA customer phone number page I was on: NVIDIA Customer Service Phone Number
GetHuman: And which of these common NVIDIA customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe L a list of common NVIDIA problems)
~Joe L: "Returns" was why I was trying to call.

~Joe L's review of NVIDIA customer service

GetHuman: So how would you sum up your experience for GetHuman's NVIDIA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe L: very fast service...a pleasure
GetHuman: Let's quantify your experience contacting NVIDIA. On a scale of 1 to 5, how easy is it go get help on a NVIDIA problem?
~Joe L: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe L: I'd give them a four out of five on communication.
GetHuman: And what about NVIDIA's ability to quickly and effectively address your problem?
~Joe L: For that I would say three out of five.
GetHuman: And finally- any advice for other NVIDIA customers?
~Joe L: Call them early in the day or late. Don't forget any personal or account information you might need for NVIDIA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe L taken from his NVIDIA customer service problem that occurred on November 10th, 2017.

NVIDIA

2.50 of 5 stars | 19 reviews

~Joe L's NVIDIA Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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