Nashville Electric Services: NES staff pretended not to hear me on my new I...
A Nashville Electric Services customer review by GetHuman user GetHuman-76066 from November 23rd, 2017
Background on GetHuman-76066's case
GetHuman: GetHuman-76066 - can you tell our other Nashville Electric Services customers when your case took place?
GetHuman-76066: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Nashville Electric Services, and if so, how?
GetHuman: And which of these common Nashville Electric Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-76066 a list of common Nashville Electric Services problems)
GetHuman-76066: "Setup service" was why I was trying to call.
GetHuman-76066's review of Nashville Electric Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Nashville Electric Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-76066: NES staff pretended not to hear me on my new I Phone then hang up on me
GetHuman: Let's quantify your experience contacting Nashville Electric Services. On a scale of 1 to 5, how easy is it go get help on a Nashville Electric Services problem?
GetHuman-76066: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-76066: I'd give them a two out of five on communication.
GetHuman: And what about Nashville Electric Services's ability to quickly and effectively address your problem?
GetHuman-76066: For that I would say five out of five.
GetHuman: And finally- any advice for other Nashville Electric Services customers?
GetHuman-76066: Call them early in the day or late. Don't forget any personal or account information you might need for Nashville Electric Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-76066 taken from his Nashville Electric Services customer service problem that occurred on November 17th, 2017.