NatWest Visa (UK) Customer Review - maninbag

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Review by maninbag from Nov 13, 2009

 by maninbag - 2 years ago

They said the wait was because of the volume of calls following the recent letter they had sent out. Letter was reducing credit limit (as it isn't used), this is following them increasing the limit 5 times since I asked them to reduce it. They were unable to explain, just read from script.
  • Overall Quality
  • Communication
  • Waited
    26 mins
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