National Do Not Call Registry: You never get a human - you just get caught up...
A National Do Not Call Registry customer review by GetHuman user ~frustrated caller from November 20th, 2017
Background on ~frustrated caller's case
GetHuman: ~frustrated caller - can you tell our other National Do Not Call Registry customers when your case took place?
~frustrated caller: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to National Do Not Call Registry, and if so, how?
GetHuman: And which of these common National Do Not Call Registry customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated caller a list of common National Do Not Call Registry problems)
~frustrated caller: "File a report" was why I was trying to call.
~frustrated caller's review of National Do Not Call Registry customer service
GetHuman: So how would you sum up your experience for GetHuman's National Do Not Call Registry customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated caller: You never get a human - you just get caught up in the IVR and then it eventually hangs up on you.
GetHuman: Let's quantify your experience contacting National Do Not Call Registry. On a scale of 1 to 5, how easy is it go get help on a National Do Not Call Registry problem?
~frustrated caller: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated caller: I'd give them a two out of five on communication.
GetHuman: And what about National Do Not Call Registry's ability to quickly and effectively address your problem?
~frustrated caller: For that I would say three out of five.
GetHuman: And finally- any advice for other National Do Not Call Registry customers?
~frustrated caller: Call them early in the day or late. Don't forget any personal or account information you might need for National Do Not Call Registry to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated caller taken from his National Do Not Call Registry customer service problem that occurred on November 10th, 2017.