National Geographic Society: it took me a long time to find your no., but my...

A National Geographic Society customer review by GetHuman user ~Margery Follansbee from November 24th, 2017

Background on ~Margery Follansbee's case

GetHuman: ~Margery Follansbee - can you tell our other National Geographic Society customers when your case took place?
~Margery Follansbee: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to National Geographic Society, and if so, how?
~Margery Follansbee: I used the 800-647-5463 number I found for on the GetHuman National Geographic Society customer phone number page I was on: National Geographic Society Customer Service Phone Number
GetHuman: And which of these common National Geographic Society customer issues best describes the reason you wanted to talk to them?
(Shows ~Margery Follansbee a list of common National Geographic Society problems)
~Margery Follansbee: "Cancel subscription" was why I was trying to call.

~Margery Follansbee's review of National Geographic Society customer service

GetHuman: So how would you sum up your experience for GetHuman's National Geographic Society customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margery Follansbee: it took me a long time to find your no., but my husband found it and it ws helpful.
GetHuman: Let's quantify your experience contacting National Geographic Society. On a scale of 1 to 5, how easy is it go get help on a National Geographic Society problem?
~Margery Follansbee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margery Follansbee: I'd give them a five out of five on communication.
GetHuman: And what about National Geographic Society's ability to quickly and effectively address your problem?
~Margery Follansbee: For that I would say two out of five.
GetHuman: And finally- any advice for other National Geographic Society customers?
~Margery Follansbee: Call them early in the day or late. Don't forget any personal or account information you might need for National Geographic Society to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margery Follansbee taken from his National Geographic Society customer service problem that occurred on November 22nd, 2017.

National Geographic Society

4.00 of 5 stars | 17 reviews

~Margery Follansbee's National Geographic Society Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like National Geographic Society, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with National Geographic Society in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!