National Grid (formerly KeySpan) Customer Reviews
National Grid (formerly KeySpan) Ratings Summary
1.9
2.1
13.5
2.8
See how National Grid (formerly KeySpan) has done over time on our National Grid (formerly KeySpan) ratings page.
See how National Grid (formerly KeySpan) has done over time on our National Grid (formerly KeySpan) ratings page. Don't forget to weigh in
Add your review
Make sure you rate National Grid (formerly KeySpan) too - we need to keep each other informed!Recent National Grid (formerly KeySpan) Reviews 1 - 9 of 9
Write your own review...
by matt - from 29 days ago
“The website says the collections office is open till 8pm however calling at 7pm results in a message that they closed at 7pm. ” Read full review ›
Write your own review...
by Anonymous - from 3 mos ago
“What a bunch of Liars & Jerks! Talk about National Greed!” Read full review ›
Write your own review...
by NationalGridSUCKS - from 8 mos ago
“Nation grid is BEYOND HORRIBLE! They're customer service is plain rude! I spoke good English and a man named "John", the start and stop serv” Read full review ›
Write your own review...
by dh - from 10 mos ago
“I waited 15 minutes to deal with a billing issue (they continue to bill me despite confirmation that I cancelled service two months ago afte” Read full review ›
Write your own review...
by sue C - from 1 yr ago
“Mandatory Gas Meter service call. 2 automated calls during week to remind me of appointment on Saturday. Time frame 8am-1pm. 12:30pm no one ” Read full review ›
Write your own review...
by Barley - from 1 yr ago
“National Grid is British. They took over Keyspan, a US natural gas company which was great with customers. National Grid destroyed custome” Read full review ›
Write your own review...
by tristyna - from 2 yrs ago
“awful. 3 days without gas because of faulty gas lines and another day waiting on a person to come out and turn our meter back on. Good thing” Read full review ›
Write your own review...
by natgridsucks1 - from 2 yrs ago
“National Grid handles its household customers very differently than thay do business customers: Terribly!” Read full review ›
Write your own review...
by albryant11704 - from 2 yrs ago
“1-800-930-5003 also gets to Customer Service for meter readings, "0" at the menu (more than once) got into the wait queue.” Read full review ›Long wait? Great service?
We customers all benefit from telling each other our customer support stories. minutes waited
Submit my Review
Other helpful National Grid (formerly KeySpan) information besides reviews
Most commonly sought information by National Grid (formerly KeySpan) customers looking for reviews
-
›
National Grid (formerly KeySpan) Tips Tips, shortcuts, and time-savers from other customers like you -
›
Best National Grid (formerly KeySpan) Phone Number Working together, the customer community always uncovers the absolute best way to call National Grid (formerly KeySpan) -
›
Best Way to Contact National Grid (formerly KeySpan) There is also call-back, email, chat, and other contact information - and customers have voted for the best ones