Nationwide Insurance: My inquiry was answered immediately.

A Nationwide Insurance customer review by GetHuman user GetHuman-319575 from November 11th, 2017

Background on GetHuman-319575's case

GetHuman: GetHuman-319575 - can you tell our other Nationwide Insurance customers when your case took place?
GetHuman-319575: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to Nationwide Insurance, and if so, how?
GetHuman-319575: I used the 800-848-6331 number I found for on the GetHuman Nationwide Insurance customer phone number page I was on: Nationwide Insurance Customer Service Phone Number
GetHuman: And which of these common Nationwide Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319575 a list of common Nationwide Insurance problems)
GetHuman-319575: "Coverage question" was why I was trying to call.

GetHuman-319575's review of Nationwide Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Nationwide Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319575: My inquiry was answered immediately.
GetHuman: Let's quantify your experience contacting Nationwide Insurance. On a scale of 1 to 5, how easy is it go get help on a Nationwide Insurance problem?
GetHuman-319575: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319575: I'd give them a four out of five on communication.
GetHuman: And what about Nationwide Insurance's ability to quickly and effectively address your problem?
GetHuman-319575: For that I would say one out of five.
GetHuman: And finally- any advice for other Nationwide Insurance customers?
GetHuman-319575: Call them early in the day or late. Don't forget any personal or account information you might need for Nationwide Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319575 taken from his Nationwide Insurance customer service problem that occurred on November 8th, 2017.

Nationwide Insurance

3.00 of 5 stars | 16 reviews

GetHuman-319575's Nationwide Insurance Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nationwide Insurance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nationwide Insurance in any way.

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