Nationwide Insurance: I got through and they were helpful
A Nationwide Insurance customer review by GetHuman user ~mud digger from November 13th, 2017
Background on ~mud digger 's case
GetHuman: ~mud digger - can you tell our other Nationwide Insurance customers when your case took place?
~mud digger : Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Nationwide Insurance, and if so, how?
GetHuman: And which of these common Nationwide Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~mud digger a list of common Nationwide Insurance problems)
~mud digger : "Overcharge/Strange charge" was why I was trying to call.
~mud digger 's review of Nationwide Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Nationwide Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mud digger : I got through and they were helpful
GetHuman: Let's quantify your experience contacting Nationwide Insurance. On a scale of 1 to 5, how easy is it go get help on a Nationwide Insurance problem?
~mud digger : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mud digger : I'd give them a three out of five on communication.
GetHuman: And what about Nationwide Insurance's ability to quickly and effectively address your problem?
~mud digger : For that I would say two out of five.
GetHuman: And finally- any advice for other Nationwide Insurance customers?
~mud digger : Call them early in the day or late. Don't forget any personal or account information you might need for Nationwide Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mud digger taken from his Nationwide Insurance customer service problem that occurred on November 4th, 2017.