Nebraska Department of Revenue: I held for ** minutes and no one ever answered...

A Nebraska Department of Revenue customer review by GetHuman user GetHuman-134848 from November 16th, 2017

Background on GetHuman-134848's case

GetHuman: GetHuman-134848 - can you tell our other Nebraska Department of Revenue customers when your case took place?
GetHuman-134848: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Nebraska Department of Revenue, and if so, how?
GetHuman-134848: I used the 402-471-5729 number I found for on the GetHuman Nebraska Department of Revenue customer phone number page I was on: Nebraska Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Nebraska Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134848 a list of common Nebraska Department of Revenue problems)
GetHuman-134848: "None of those really matches why I wanted to call Nebraska Department of Revenue that day." was why I was trying to call.

GetHuman-134848's review of Nebraska Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Nebraska Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134848: I held for ** minutes and no one ever answered. I just kept getting the same commercial over and over about e-pay
GetHuman: Let's quantify your experience contacting Nebraska Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Nebraska Department of Revenue problem?
GetHuman-134848: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134848: I'd give them a one out of five on communication.
GetHuman: And what about Nebraska Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-134848: For that I would say four out of five.
GetHuman: And finally- any advice for other Nebraska Department of Revenue customers?
GetHuman-134848: Call them early in the day or late. Don't forget any personal or account information you might need for Nebraska Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134848 taken from his Nebraska Department of Revenue customer service problem that occurred on November 14th, 2017.

Nebraska Department of Revenue

2.67 of 5 stars | 2 reviews

GetHuman-134848's Nebraska Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nebraska Department of Revenue, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nebraska Department of Revenue in any way.

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