Neighborhood Health Plan: good
A Neighborhood Health Plan customer review by GetHuman user GetHuman-236804 from November 5th, 2017
Background on GetHuman-236804's case
GetHuman: GetHuman-236804 - can you tell our other Neighborhood Health Plan customers when your case took place?
GetHuman-236804: Yes. It was afternoon, on October 30th.
GetHuman: Did you reach out to Neighborhood Health Plan, and if so, how?
GetHuman: And which of these common Neighborhood Health Plan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-236804 a list of common Neighborhood Health Plan problems)
GetHuman-236804: "Update account information" was why I was trying to call.
GetHuman-236804's review of Neighborhood Health Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Neighborhood Health Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-236804: good
GetHuman: Let's quantify your experience contacting Neighborhood Health Plan. On a scale of 1 to 5, how easy is it go get help on a Neighborhood Health Plan problem?
GetHuman-236804: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-236804: I'd give them a five out of five on communication.
GetHuman: And what about Neighborhood Health Plan's ability to quickly and effectively address your problem?
GetHuman-236804: For that I would say five out of five.
GetHuman: And finally- any advice for other Neighborhood Health Plan customers?
GetHuman-236804: Call them early in the day or late. Don't forget any personal or account information you might need for Neighborhood Health Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-236804 taken from his Neighborhood Health Plan customer service problem that occurred on October 30th, 2017.
Neighborhood Health Plan
5.00 of 5 stars | 3 reviews
GetHuman-236804's Neighborhood Health Plan Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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