NetZero Customer Reviews

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NetZero Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
16.8
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent NetZero Reviews 1 - 15 of 16

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 by mrtownsend - from 3 days ago

I contacted NetZero to cancel my mother's Internet account and was pleasantly surprised at how relative easy it was. Of course, I did get a Read full review ›
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 by jrinphilly - from 24 days ago

I'm frustrated with Netzero's website. It's hard to find the info. I want, such as what is offered by each Home Wireless Broadband plan in Read full review ›
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 by Jeannie - from 1 mo ago

I ordered this and their website and customer rep said I got service in my area. I ordered the device and service. I received the device, in Read full review ›
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 by Anonymous - from 1 mo ago

they talk with heavy accents so you cant understand then transfer you all over the place and get nothing done and still are charging me even Read full review ›
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 by Anna Crouse - from 1 mo ago

you have been blocking some attachments to my email be3cause you think they are bad but some you have blocked are important to me I donot th Read full review ›
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 by anonymous - from 2 mos ago

This company is horrible DO NOT DO BUSINESS with them!! They are very hard to understand over the phone and nearly impossible to get your po Read full review ›
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 by me - from 2 mos ago

the worse I have ever had to deal with Read full review ›
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 by grumpy - from 2 mos ago

I cancel netzero about 7 years ago and I look on my bank statement.They are still charging me with different accounts.Why do people like thi Read full review ›
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 by judems - from 6 mos ago

I called them to cancel my mother's service to do her being ill and there was no question asked that I could not answer. Read full review ›
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 by Anonymous - from 7 mos ago

I WAS NOT ABLE TO CONTACT YOU AT ALL. BLOCKING WINDOWS KEPT POPPING UP AND I COULD NOT READ ANY EMAIL OR SEND ANY EMAIL. Read full review ›
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 by NetZero is corrupt - from 7 mos ago

Under the guise of being a legitimate internet service provider, this company epitomizes everything unethical, dishonest,untrustworthy and f Read full review ›
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 by robbie183 - from 7 mos ago

the phone stopped ringing, but no one ever came online Read full review ›
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 by Dr. Heywood Jablomey,MD,... - from 8 mos ago

WE TRIED ALL 14 NUMBERS FROM THE WEB..INCLUDING YOUR NUMBER AS YOU WROTE IN ARTICLE FOR NET ZERO.....NO NUMBERS WILL CONNECT,,INCLUDING YOUR Read full review ›
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 by JimmyThe Kid - from 9 mos ago

Tech support guy was 'Steve' in India. Mumbled his words, repeated everything I said, was no help, and after 6 minutes I'm out $1.95 a minut Read full review ›
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 by ReneRodriguez - from 10 mos ago

Representatives are hard to understand and do not have the authority to resolve the problem. A mistake was made by the company and the respo Read full review ›
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