NetZero Customer Reviews

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NetZero Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
13.2
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent NetZero Reviews 1 - 15 of 31

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 by kathleen - from 24 days ago

Barely spoke English. Just kept repeating themselves even though she made no sense then hung up on me. Her name was Reese. Read full review ›
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 by Anonymous - from 26 days ago

No service at all never spoke to a real person. Read full review ›
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 by nikki - from 27 days ago

it's ok! Read full review ›
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 by did not put one - from 1 mo ago

the worst customer experience I EVER HAD! I got answers like: rephrase (each time), have no answer... I spelled everything out very simply-g Read full review ›
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 by david burks - from 1 mo ago

Some what great. Read full review ›
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 by Private - from 3 mos ago

The lady that i talked to was a ******* *****. I will never use another service provided by NetZero EVER again. Read full review ›
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 by ? - from 3 mos ago

Did not go through. Read full review ›
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 by meli - from 5 mos ago

The device never worked after a replacement was sent and seven calls to tech support. They admitted that they had done all possible trouble Read full review ›
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 by DMORSO1 - from 6 mos ago

I am at a total loss re why you cannot forward my stuff????? But thank you for the information. I am going to make an inquiry to my IP Netz Read full review ›
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 by llwindle - from 8 mos ago

I got a live person right away. It took less than 10 minutes to cancel the service. Read full review ›
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 by Anonymous - from 10 mos ago

If someone calls and u have to wait as long as I did then they say they can't help u that worst will never call or try to do anything with n Read full review ›
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 by Nonnie - from 10 mos ago

Can't really evaluate becuz. I did not talk to snyone! Read full review ›
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 by deighlytfl - from 10 mos ago

The mobile broadband stick that they sent me has never worked, at least not as a broadband device. It will only do dial-up. They tried convi Read full review ›
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 by bonnie123 - from 10 mos ago

i cancelled my service,i was penalized 37.64 and i was told they would not cancel my service until august 9, i wanted service cancelled asap Read full review ›
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 by Anonymous - from 10 mos ago

Very pleased! Read full review ›
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