Netspend Customer Reviews

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Netspend Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
21.2
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Netspend Reviews 1 - 15 of 91

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 by codejnkie - from 16 days ago

This company is awful. the reps are good (mostly)They change the option to get customer service. currently #6. best way to deal with them Read full review ›
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 by kel - from 1 mo ago

very time saving. get human is a great resouce. Read full review ›
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 by Katt - from 1 mo ago

Explained "daily limit" so yes, my question was answered, the gentleman on the other end was helpful and could be understood. Read full review ›
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 by Anonymous - from 1 mo ago

very good Read full review ›
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 by DaughterofdKing - from 2 mos ago

I was satisfied-Great service Read full review ›
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 by kissmyassnetspend - from 2 mos ago

I hate netspend Read full review ›
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 by Babalou2u2 - from 2 mos ago

Horrible customer service, horrible dispute team, they approve transactions after u report the catd stolen & blocked, you call and get fiffe Read full review ›
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 by Anonymous - from 2 mos ago

No English , they don't understand how to read english= sad customer service, my card is pending cause merchant had to cancel my order and i Read full review ›
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 by jclark - from 2 mos ago

It was okay I'm just ***** you ******** canceled my card and its loaded with cash Read full review ›
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 by Amber Berry - from 2 mos ago

says your hours are 8am to 10pm & its telling me you are close but you really need to answer the phone and get my freaking card fixed... .. Read full review ›
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 by franklinrocha - from 3 mos ago

friendly and understandable customer communication, very helpful Read full review ›
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 by Jordan - from 3 mos ago

Have waited on hold for a total of 3 hours, no one can help me with a simple problem. They lie and hang up I can not understand them. Read full review ›
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 by Warrenhschuyler - from 3 mos ago

Says it's closed but it's past 8am Read full review ›
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 by jpcool6418 - from 3 mos ago

18669309924 use this # Read full review ›
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 by i dunno - from 3 mos ago

My problem was never resolved. I still have not received my card and I filed my taxes on January 17th this is the second time I have called Read full review ›
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