Netspend Customer Reviews

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Netspend Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
21.6
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Netspend Reviews 1 - 15 of 91

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 by Anonymous - from 1 day ago

No English , they don't understand how to read english= sad customer service, my card is pending cause merchant had to cancel my order and i Read full review ›
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 by jclark - from 3 days ago

It was okay I'm just ***** you ******** canceled my card and its loaded with cash Read full review ›
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 by Amber Berry - from 5 days ago

says your hours are 8am to 10pm & its telling me you are close but you really need to answer the phone and get my freaking card fixed... .. Read full review ›
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 by franklinrocha - from 8 days ago

friendly and understandable customer communication, very helpful Read full review ›
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 by Jordan - from 11 days ago

Have waited on hold for a total of 3 hours, no one can help me with a simple problem. They lie and hang up I can not understand them. Read full review ›
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 by Warrenhschuyler - from 14 days ago

Says it's closed but it's past 8am Read full review ›
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 by jpcool6418 - from 17 days ago

18669309924 use this # Read full review ›
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 by i dunno - from 22 days ago

My problem was never resolved. I still have not received my card and I filed my taxes on January 17th this is the second time I have called Read full review ›
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 by AngryaboutThis - from 22 days ago

Their horrible. You cant be sent to a direct human anymore, they have stopped that. You can only be called. I set my time up and they called Read full review ›
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 by deeckash - from 23 days ago

I had a credit charge pending and could not contact them since there's no 24/7 access to a human Read full review ›
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 by Anonymous - from 24 days ago

Netspend sent my card with the incorrect name Read full review ›
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 by mechelleh1758 - from 24 days ago

He didn't speak english asked me do I understand the words that are coming out of his mouth and stated that i dont understand policy and I n Read full review ›
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 by bigmikeisme - from 24 days ago

After the rep interrupted me by talking over me, she said it was my fault for not changing my fee per transaction plan to the monthly fee pl Read full review ›
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 by jeditonto - from 24 days ago

Waiting on tax return. Usually get the card first. This year it's all I'm waiting on. Called netspend and got a hold of someone that i had t Read full review ›
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 by Anonymous - from 25 days ago

Great finally got through to a human! Read full review ›
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