Netspend: NEED HELP GETTING MY ACCT!!!!
A Netspend customer review by GetHuman user ~TERESA JOHNSON from November 18th, 2017
Background on ~TERESA JOHNSON's case
GetHuman: ~TERESA JOHNSON - can you tell our other Netspend customers when your case took place?
~TERESA JOHNSON: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Netspend, and if so, how?
GetHuman: And which of these common Netspend customer issues best describes the reason you wanted to talk to them?
(Shows ~TERESA JOHNSON a list of common Netspend problems)
~TERESA JOHNSON: "Complaint" was why I was trying to call.
~TERESA JOHNSON's review of Netspend customer service
GetHuman: So how would you sum up your experience for GetHuman's Netspend customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TERESA JOHNSON: NEED HELP GETTING MY ACCT!!!!
GetHuman: Let's quantify your experience contacting Netspend. On a scale of 1 to 5, how easy is it go get help on a Netspend problem?
~TERESA JOHNSON: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TERESA JOHNSON: I'd give them a four out of five on communication.
GetHuman: And what about Netspend's ability to quickly and effectively address your problem?
~TERESA JOHNSON: For that I would say one out of five.
GetHuman: And finally- any advice for other Netspend customers?
~TERESA JOHNSON: Call them early in the day or late. Don't forget any personal or account information you might need for Netspend to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TERESA JOHNSON taken from his Netspend customer service problem that occurred on November 13th, 2017.