New York State Department of Motor Vehicles: I am extreemly frustrated by your office and yo...
A New York State Department of Motor Vehicles customer review by GetHuman user ~Frustrated in Canada from November 23rd, 2017
Background on ~Frustrated in Canada's case
GetHuman: ~Frustrated in Canada - can you tell our other New York State Department of Motor Vehicles customers when your case took place?
~Frustrated in Canada: Sure. It was late at night, on November 17th.
GetHuman: Did you reach out to New York State Department of Motor Vehicles, and if so, how?
GetHuman: And which of these common New York State Department of Motor Vehicles customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated in Canada a list of common New York State Department of Motor Vehicles problems)
~Frustrated in Canada: "File a report" was why I was trying to call.
~Frustrated in Canada's review of New York State Department of Motor Vehicles customer service
GetHuman: So how would you sum up your experience for GetHuman's New York State Department of Motor Vehicles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated in Canada: I am extreemly frustrated by your office and your inability to enter my postal code on my bill. You expect me to pay a DRA but you can't mail the bill to my adress in Canada. I feel as if I have been raped after being charged $***.** for my * tickets which resulted in a total charge of $***.** US then I get charged again an additional $***.** and you can't guarantee that I will receive my bill for the next two years for $***.** per year. I do not love NY and will not return ever!
GetHuman: Let's quantify your experience contacting New York State Department of Motor Vehicles. On a scale of 1 to 5, how easy is it go get help on a New York State Department of Motor Vehicles problem?
~Frustrated in Canada: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated in Canada: I'd give them a two out of five on communication.
GetHuman: And what about New York State Department of Motor Vehicles's ability to quickly and effectively address your problem?
~Frustrated in Canada: For that I would say three out of five.
GetHuman: And finally- any advice for other New York State Department of Motor Vehicles customers?
~Frustrated in Canada: Call them early in the day or late. Don't forget any personal or account information you might need for New York State Department of Motor Vehicles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated in Canada taken from his New York State Department of Motor Vehicles customer service problem that occurred on November 17th, 2017.