New York Times Customer Reviews

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New York Times Ratings Summary

SUPPORT QUALITY
3.9
OUT OF 5
COMMUNICATION
3.9
OUT OF 5
RESPONSIVENESS
3.5
MINUTES - AVERAGE
OVERALL RATING
4.4
OUT OF 5


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Recent New York Times Reviews 1 - 13 of 13

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 by Anonymous - from 2 mos ago

Their automated menu is impenetrable & often useless. Dialing 500 got me past that with no problem. Good to know. Read full review ›
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 by Anonymous - from 4 mos ago

Forgot name of server EXCELLENT!!!! Read full review ›
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 by Anonymous - from 7 mos ago

Hard to tell when to enter the 500 extension. Read full review ›
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 by lspearnak - from 9 mos ago

called about non delivery.... did not press 2 instead pressed for a "new" account Read full review ›
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 by Anonymous - from 1 yr ago

f Read full review ›
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 by Anonymous - from 1 yr ago

The use of the term "customer service" by the New York Times is a crime. Read full review ›
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 by Anonymous - from 1 yr ago

idiots Read full review ›
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 by rain five - from 1 yr ago

basically put me in endless wait. called back, let recording go for 30 sec, then hit 500. got in proper line. Read full review ›
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 by Art - from 1 yr ago

Even after you get a human, it can be difficult to get them to deviate from their script. Read full review ›
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 by val - from 1 yr ago

had a little trouble hearing her Read full review ›
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 by Anonymous - from 2 yrs ago

The rep talked too much. I had to rush her off the phone. Read full review ›
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 by Anonymous - from 2 yrs ago

no comment Read full review ›
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 by 123dave789 - from 3 yrs ago

good service Read full review ›
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