New York Times: we would like to contact our NYT delivery perso...
A New York Times customer review by GetHuman user ~morton and ruth novick from November 24th, 2017
Background on ~morton and ruth novick's case
GetHuman: ~morton and ruth novick - can you tell our other New York Times customers when your case took place?
~morton and ruth novick: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to New York Times, and if so, how?
GetHuman: And which of these common New York Times customer issues best describes the reason you wanted to talk to them?
(Shows ~morton and ruth novick a list of common New York Times problems)
~morton and ruth novick: "Lower my bill" was why I was trying to call.
~morton and ruth novick's review of New York Times customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~morton and ruth novick: we would like to contact our NYT delivery person so we can give Xmas gift. How should we*do this?
GetHuman: Let's quantify your experience contacting New York Times. On a scale of 1 to 5, how easy is it go get help on a New York Times problem?
~morton and ruth novick: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~morton and ruth novick: I'd give them a four out of five on communication.
GetHuman: And what about New York Times's ability to quickly and effectively address your problem?
~morton and ruth novick: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Times customers?
~morton and ruth novick: Call them early in the day or late. Don't forget any personal or account information you might need for New York Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~morton and ruth novick taken from his New York Times customer service problem that occurred on November 21st, 2017.