New York Times: Easy
A New York Times customer review by GetHuman user ~Liz Pinto from November 26th, 2017
Background on ~Liz Pinto's case
GetHuman: ~Liz Pinto - can you tell our other New York Times customers when your case took place?
~Liz Pinto: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to New York Times, and if so, how?
GetHuman: And which of these common New York Times customer issues best describes the reason you wanted to talk to them?
(Shows ~Liz Pinto a list of common New York Times problems)
~Liz Pinto: "Cancel service" was why I was trying to call.
~Liz Pinto's review of New York Times customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Liz Pinto: Easy
GetHuman: Let's quantify your experience contacting New York Times. On a scale of 1 to 5, how easy is it go get help on a New York Times problem?
~Liz Pinto: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Liz Pinto: I'd give them a five out of five on communication.
GetHuman: And what about New York Times's ability to quickly and effectively address your problem?
~Liz Pinto: For that I would say four out of five.
GetHuman: And finally- any advice for other New York Times customers?
~Liz Pinto: Call them early in the day or late. Don't forget any personal or account information you might need for New York Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Liz Pinto taken from his New York Times customer service problem that occurred on November 20th, 2017.