Newark Star Ledger: Answered all my billing questions quickly

A Newark Star Ledger customer review by GetHuman user ~dpgardener from November 25th, 2017

Background on ~dpgardener's case

GetHuman: ~dpgardener - can you tell our other Newark Star Ledger customers when your case took place?
~dpgardener: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Newark Star Ledger, and if so, how?
~dpgardener: I used the 888-782-7533 number I found for on the GetHuman Newark Star Ledger customer phone number page I was on: Newark Star Ledger Customer Service Phone Number
GetHuman: And which of these common Newark Star Ledger customer issues best describes the reason you wanted to talk to them?
(Shows ~dpgardener a list of common Newark Star Ledger problems)
~dpgardener: "Refund" was why I was trying to call.

~dpgardener's review of Newark Star Ledger customer service

GetHuman: So how would you sum up your experience for GetHuman's Newark Star Ledger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dpgardener: Answered all my billing questions quickly
GetHuman: Let's quantify your experience contacting Newark Star Ledger. On a scale of 1 to 5, how easy is it go get help on a Newark Star Ledger problem?
~dpgardener: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dpgardener: I'd give them a five out of five on communication.
GetHuman: And what about Newark Star Ledger's ability to quickly and effectively address your problem?
~dpgardener: For that I would say one out of five.
GetHuman: And finally- any advice for other Newark Star Ledger customers?
~dpgardener: Call them early in the day or late. Don't forget any personal or account information you might need for Newark Star Ledger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dpgardener taken from his Newark Star Ledger customer service problem that occurred on November 22nd, 2017.

Newark Star Ledger

1.63 of 5 stars | 61 reviews

~dpgardener's Newark Star Ledger Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Newark Star Ledger, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Newark Star Ledger in any way.

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