Newegg.com Customer Reviews

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Newegg.com Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.6
OUT OF 5
RESPONSIVENESS
13.1
MINUTES - AVERAGE
OVERALL RATING
3.5
OUT OF 5


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Recent Newegg.com Reviews 1 - 12 of 12

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 by Anonymous - from 23 days ago

Tiger Direct is much easier to order from??? Read full review ›
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 by pbrown - from 4 mos ago

Solved my problem, made good on an expired rebate that they promoted. More effective then their email interface. Read full review ›
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 by KW - from 6 mos ago

I purchased five Western Digital Caviar Green WD20EARS 2TB SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive (Item #: N82E16822136514) on 09 Read full review ›
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 by dhp - from 8 mos ago

it is riduculous to keep someone on hold this long!!! even tried to callin twice Read full review ›
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 by Michael - from 10 mos ago

They used to have UPS as their default shipping, recently they started changing the default to US Postal which they disguise as "Eggsaver" s Read full review ›
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 by sammy - from 11 mos ago

I just want to let everyone know how great of a company Newegg is, when I need something done right and fast thats where I go, I ordered a c Read full review ›
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 by David - from 11 mos ago

Trying to return faulty Part they want me to pay 25.00 restocking fee thats bull. never again. I will buy from a company that doesn't cheat Read full review ›
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 by yotofuji - from 11 mos ago

Long wait before you can enter the 1st 5 Read full review ›
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 by Newegg sucks. - from 1 yr ago

Newegg has a 'guarantee 3 day' shipping option, and when you do not get your product in the time frame they guarantee all they do is ignore Read full review ›
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 by Anonymous - from 1 yr ago

I was told that my item was non-refundable but, regardless, I was sent a prepaid return label. Newegg.com does seem to stand behind what the Read full review ›
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 by Anonymous - from 1 yr ago

Was told my item was not "refundable" but, regardless, the representative took care of the return anyway, including a prepaid return label. Read full review ›
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 by darkNiGHTS - from 2 yrs ago

Spent 5 minutes total on the phone setting up an RMA. Newegg even set up a prepaid UPS shipping label to mail it back in so I didn't have t Read full review ›
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 by Anonymous - from 2 yrs ago

We ordered a modem from New Egg and the power cable didn't work. This meant repacking everything, mailing it, contacting the cable company a Read full review ›
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